If you want to cancel your PCP or HP, plan ahead. Continue to pay your monthly bills until you can exercise your termination rights. The rules are very different if you terminate the contract from a position of strength, instead of the financial company cancelling the contract and claiming costs because you missed the payments. I bought a car from CAR TIME Show Room in Bury, UK, they misalm the car information about advertising and even during the sales process the sales managers hide the facts. During the sale, I asked in particular the sales manager that the car was damaged and repainted, he said that the car was in real condition and that there was no repair or repainting. But when they handed over the car, I get the car checked by the local garage and they informed me that the car was repaired damaged and repainted the bumper at the front and rear and also the side doors. Because Time Garage also damages the driver`s side door, while rattle noises from the driver`s door are corrected. I have already filed a complaint with the financial company. Now the car time has offered me £500 pounds to conclude this complaint. But what I fear is that they misalm the car in advertising and during the sales period, where they did not reveal repairs, repainting and other errors that should be checked in their garage before advertising. I would like to know what my rights are and where I am? Your advice is appreciated…… Please, could you tell me how to cancel my agreement and return the car? Hello Stuart, we are in the process of switching our BMW to VT and have followed all protocols to ensure that the car is in showroom condition when handed over.
However, we have exceeded the total mileage proposed by the Treaty and I know, as you have made clear, that we have the right not to be responsible for this aspect. However, in order for pickup to be given, we must complete (and sign) a form stating: “Your maximum number of kilometers is indicated in your agreement. If you have entered into this agreement, this will be prorated to the date you return the vehicle and an invoice will be sent on the mileage charges due. Then there is a section where you can record “mileage at the last Srrvice”, and it is written below: “Please sign the details below to confirm that you have read and understood the consequences of terminating the agreement. My question is whether the signing of this agreement makes us responsible for the excess kilometres, as we then “agreed”. But if we don`t sign it, they won`t order the collection. Not sure what to do? Maybe sign and not put the mileage? You can continue to honor the contract, which you can voluntarily terminate.. . . .